This Privacy Policy explains how Forma Strait collects, uses, discloses, stores, and protects personal data in connection with formastrait.courses and related services. It applies to visitors, prospective clients, and other individuals who interact with us through the site or by other service channels.
We use personal data to respond to enquiries, arrange and deliver consultations, manage bookings and communications, operate and secure the site, process transactions where applicable, maintain records, improve service quality, detect misuse, and comply with legal and regulatory obligations. We may also use data to support internal administration and to manage business operations.
We may share personal data with vendors and other service providers that support hosting, analytics, communications, payment processing, customer management, and professional support services. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.
We may disclose personal data to courts, regulators, law enforcement, or other public authorities where required or permitted by law, or where disclosure is necessary to establish, exercise, or defend legal claims, protect our rights, prevent fraud, or address security incidents.
We may collect identifiers and contact details, inquiry content, consultation-related information you choose to provide, account or booking details where applicable, payment-related records handled through our service providers, and technical data such as device type, browser information, log data, and approximate location derived from network settings.
We collect personal data directly from you when you submit forms, request information, book or attend a consultation, or communicate with us. We also receive data from your browser or device through automated tools, and from third parties involved in operating the site, processing payments, or supporting our business functions.
We use essential cookies to support site operation and security, preference cookies to remember settings, and analytics cookies to understand how the site is used. Depending on your browser and device settings, similar technologies may also be used for session management, performance measurement, and basic functionality.
You may manage cookies through your browser settings, including blocking some or all cookies, deleting stored cookies, or setting alerts before cookies are placed. Some site functions may not operate properly if certain cookies are disabled. Where required, we may also provide additional controls for non-essential cookies.
Subject to applicable law, you may request access to your personal data, correction of inaccurate information, or deletion where retention is no longer justified. You may also object to certain processing or ask us to limit use in appropriate circumstances. Some requests may be restricted where we must keep data for legal, security, or operational reasons.
To help us process a rights request, we may ask for information needed to verify your identity and understand the request. We will respond within a reasonable period and in accordance with applicable law. If we cannot fully comply, we will explain the reason where permitted.
We retain personal data for the period needed to provide services, manage records, resolve disputes, maintain security, and meet legal, accounting, or reporting requirements. When data is no longer required, we delete it, anonymise it, or otherwise handle it in a secure manner consistent with our retention practices.
If we make material changes, we will update the policy on the site and may provide additional notice where appropriate. The revised version takes effect when posted unless a later effective date is stated.
